Ordering and Availability
Ordering
To place your order either place a deposit using the "Buy Now" button on the product pages, get in touch via the contact form or email barefacedbass@gmail.com - if you place a deposit with us we will ask all the usual questions afterwards to make sure it's the right cab for you. In the event that we believe another of our models would suit you better, or you change your cosmetic leanings, then we can easily change the order - and if we believe that none of our cabs will be right for you then we'll refund your £100 deposit in full.
Options and accessories
As standard all the cabs come with powder-coated black steel grills, metal corners and rubber feet (some photos still show our older plastic stacking cornered cabs), however you can choose to have a silver cloth grill for an additional surcharge.
Any cab that has an optional tweeter can also be ordered with GK horn bi-amp system wiring, whereby we connect the tweeter plus a protection capacitor directly to the Speakon's 2+/2- connectors and omit the crossover and L-pad. For this we charge £25 less than the conventional tweeter/L-pad/crossover system.
We also supply 1m speaker cables, wired Speakon-Speakon or 1/4"jack-Speakon for £10. Our Speakons are 2 pole and thus wired 1+/1-. We can also supply cables which require 4 pole Speakons for bridged amps (wired 1+/2+) or for biamping (1+/1-woofer, 2+/2-tweeter).
Finally we're about to start selling our new IsoWedge blocks, which allow you to mechanically isolate your cab from hollow stages, tilt your cab up when you're standing very close to it, and still place your amp on top of the cab when tilted without it sliding off. Price TBA.
Availability
Current models - Compact / Midget / Super Twelve / Big Baby / Big Twin / Dubster / Super Fifteen
Due to high demand in recent months we rarely have cabs in stock and the current turnaround is roughly one month. However, if your requirement is urgent (i.e. no cab but gigs booked!) then we can usually find a way to get you a cab in double-quick time. We thus prefer to take a £100 deposit to reserve a cab and then the balance before shipping. When we do have models in stock we will state this availability on our Facebook page and Twitter feed - please befriend/follow us if you'd like to keep up to date on all Barefaced news.
New models - '69er
The first '69er sealed valve-friendly 6x10" should be ready by the end of Feb 2012.
Future models - PA / Hi-Fi / Studio / Acoustic
These will take as long as it takes to get them right! If you're curious then let us know.
Payment
We accept payment by direct bank transfer in Pounds Sterling (GBP), Euros (EUR), US Dollars (USD), Canadian Dollars (CAD), Australian Dollars (AUD), New Zealand Dollars (NZD), Danish Kroner (DKK), Norwegian Kroner (NOK), Swedish Kroner (SEK) and Swiss Francs (CHF). If you wish to pay in foreign currency please contact us for our current prices as they change with exchange rate movements. In the event that the cab you desire is not in stock we ask for a £100 deposit with the balance due before shipping. We can also accept payment via PayPal which gives you the option of using credit cards but this does incur extra charges (we accept deposits through PayPal at no extra charge).
Pricing
We would love to make these cabs less expensive but we believe in paying the extra to use the best quality components and the ultra-lightweight but very stiff cabinets take a long time to build. Furthermore all our cabs are hand-built here in the UK rather than mass-produced overseas by lower paid workers. Fortunately because we don't go through the retail network these speaker cabinets can be sold at a reasonable price, roughly half what you'd have to pay to get a similar performance speaker through a conventional retailer.
Don't compare these speaker cabinets with equally small or light ones - compare them with what they could replace! Our prices have just been revised to reflect our recent structural improvements which have significantly reduced the weight without any detriment to performance - we hope this will be the last price change for a long time.
Due to the vast increase in the cost of neodymium we are having to charge a £40/woofer surcharge to partly (not wholly!) compensate for this huge increase in material costs. This surcharge may go up or down as the raw material price fluctuates but current feeling is that we may be witnessing the end of neodymium woofer magnets in the musical instrument industry.
Postage and packing
UK postage and packing is charged at a flat rate of £25 for small cabs (Compact/Big Baby/Midget) and £50 for large cabs, i.e. the ones with wheels (Big Twin/Super Twelve/Dubster/Super Fifteen/'69er).
A surprisingly large proportion of our cabs go overseas - as standard we ship all over Europe for just an additional £25, and consequently we're pleased to have a growing presence across the European Union.
We are now shipping all our models to the USA and Canada. The $ (USD & CAD) prices including all shipping and handling charges to the lower 48 states, or most of Canada (by population!) are as follows (these prices include neo surcharges):
Midget = $800
Midget T = $925
Compact = $900
Super Twelve = $1225
Super Twelve T = $1325
Super Fifteen = $1350
Big Baby = $1050
Big Baby T = $1150
Baby Sub = $900
Big Twin = $1500
Big Twin T = $1600
We are also shipping all our models to Australia. The AU$ (AUD) prices including all shipping and handling charges are as follows (these also include neo surcharges):
Midget = $900
Midget T = $1000
Compact = $1000
Super Twelve = $1350
Super Twelve T = $1450
Super Fifteen = $1475
Big Baby = $1200
Big Baby T = $1275
Baby Sub = $1000
Big Twin = $1625
Big Twin T = $1725
And the NZ$ (NZD) prices including all shipping and handling charges are as follows (these also include neo surcharges):
Midget = $1150
Midget T = $1300
Compact = $1300
Super Twelve = $1750
Super Twelve T = $1850
Super Fifteen = $1900
Big Baby = $1550
Big Baby T = $1650
Baby Sub = $1300
Big Twin = $2100
Big Twin T = $2200
If you're outside Europe, North America, Australia or New Zealand then please contact us for shipping weights/dimensions so you can calculate the shipping cost. Please note that we will not offer refunds on international shipping should you choose to return your cab within the one month trial period - however over the past couple of years we have got rather good at working out if a cab is right for you, so returns are becoming less and less common.
Local collection
If you live near Brighton you can arrange to collect your cab rather than have it couriered. Please contact us to arrange a mutually convenient date and time. Be aware that we do not have the facilities for demoing of our products - and we stand by our belief that the only way of finding if a cab works well for you is to try it with your band making a load of noise!
Trial period and returns policy
We offer a ONE MONTH trial period from your date of receipt of the cab until your date of returned postage - no trying these cabs in a shop and finding out they don't work on the gig. Use the trial period to give your cab a true workout so you can be confident it will provide you with tone and volume for years to come. When testing your cab bear in mind that the acoustics and environment (like a cranked up Marshall stack next to it) will have a significant affect upon your judgement. Also bear in mind that if you have been using the same rig for a long time your brain will be pre-programmed to pick that sound of noisy mix with ease - it will take you some time to lock onto your new sound (weird psychoacoustics that affect us all).
However, should you find your purchase unsatisfactory in any way you have the right to return your cab undamaged for a full refund of both your purchase price and the outbound postage and packing charge. Please retain all the original packaging and do your best when repacking to ensure the cab will survive the return journey - if the cab is damaged due to inadequate protection you will be liable.
Unless you prefer to arrange an alternative method, returned cabs will be collected by Fedex and the cost deducted from your refund. Our smaller cabs cost only £15 to return to us, our larger cabs £25.
Manufacturer's warranty
We cover your Barefaced loudspeaker system against any defects in construction, parts or performance for three years from the original shipping date, to the original owner. If you are lucky enough to acquire a Barefaced cab secondhand then please contact us to register as an owner. We do not officially transfer the warranty from owner to owner because we cannot be sure whether the previous owner treated their cab in a manner befitting its loveliness but we do guarantee to provide good support in the event that your used Barefaced product develops any problems. The warranty does not cover damage due to any kind of abuse - please note that although our components are very tough they are not indestructible and any attempts to claim despite abuse are unlikely to be successful as it is relatively easy for an experienced technician to determine how a component was damaged.
Please feel free to demand extremely high SPL output from our products without fear of failure but do not waste your time trying to unscientifically find their limits, blown components are expensive to replace.
This warranty is voided by any attempt to modify, improve, or reverse engineer the speaker.
Intellectual property rights
Although we do not claim any of our current models contain features which are patent pending they are unique in many ways when compared to other speaker cabinets within the bass guitar amplification field. Any demonstrable theft of our intellectual property will face litigation.